We’re looking for a confident, people-loving, hands-on Operations Supervisor to help lead the action at our vibrant Clifton campus venue.

From busy bar shifts to events and everything in between, you’ll be at the heart of it—keeping things running smoothly, your team motivated, and our members having an unforgettable experience across the Clifton bar, diner and coffee shop.

The post holder will take the lead where required, making relevant day-to-day decisions to ensure the efficient and effective running of the venue while delivering top customer service.

As part of the Venues team and working closely with the Food and Beverage management team, you will strive to achieve best practices, including Best Bar None and other relevant schemes. Creating and developing an effective operational staff team (including student staff) delivering excellent service, fostering a positive environment and working practices.

You will actively promote the highest standard of operations, monitoring the customer experience, providing innovative solutions and improvements where appropriate.

The ideal candidate will have demonstrable experience at a supervisory level, working in a bar or hospitality environment. You will have excellent interpersonal skills, with the ability to build positive working relationships at all levels of the organisation.   

Weekend and unsociable hours are a requirement of this role. Therefore, you will need a flexible approach to work hours, depending on the organisational needs.

Why apply?

Working for NTSU as a Clifton Operations Supervisors not only positions you at the core of shaping the student experience at NTU’s Clifton Campus but also offers a range of benefits designed to support your professional and personal growth.

• Generous Paid Holiday: Enjoy 33 days of paid time off, allowing ample time for rest, recreation, and personal pursuits.  New staff start with 20 days holiday, 8 bank holidays and 5 closure days

• Time Off in Lieu (TOIL): We understand the importance of work-life balance. That's why we offer TOIL for extra hours worked, ensuring you have time to recharge

• Competitive Pension Contribution: With a 4-6% pension contribution, we invest in your future, helping ensure your financial stability post-retirement

• Flexible Working: We embrace flexibility, offering arrangements that can help you balance your professional and personal life effectively

• Salary Progression Based on Performance: Your hard work and dedication won't go unnoticed. We reward performance with salary increases within a band, reflecting your value to our team

• Travel Pass Loan and Wage Loan: Ease your commute and manage unexpected expenses with our travel pass and wage loan benefits

• Enhanced Sick Pay: We support our employees during difficult times with enhanced sick pay, ensuring you can focus on your health when you need it most

• Training and Development Opportunities: Grow with us. We offer numerous opportunities for professional development, helping you expand your skills and advance your career

• Enhanced Parental Leave: We support new parents with 3 weeks of paid paternity leave, enhanced maternity leave and shared parental leave ensuring you can spend invaluable time with your new family member

• Free eye tests and financial contribution towards glasses required for computer work

• Free annual flu jabs

Deadline to apply is 23:59 on 15 July 2026. Interviews are expected to be held on 27 July, with a start date before the new academic year.

You can read the full job description on our website.