Retail Supervisor

SPAR on Clifton Campus, NTU
£25,623* *pending pay award
37.5 hours per week, 52 weeks

Are you a motivated, customer-focused leader looking to make a real impact in a vibrant student environment?

Nottingham Trent Students’ Union is looking for a Retail Supervisor to help deliver an outstanding retail experience across our busy campus outlets including our flagship SPAR store.

In this hands-on role, you’ll support the day-to-day running of our retail spaces, leading by example to provide exceptional service to our diverse student community. You’ll supervise and motivate a team of student staff, ensuring high standards in customer experience, merchandising, stock control, and health & safety. From coordinating shifts and training team members to driving sales initiatives and maintaining a welcoming environment, you’ll play a key role in creating a retail offer that truly meets students’ needs.

We’re looking for someone with strong communication and organisational skills, experience in retail or hospitality supervision, and a passion for delivering excellent service. You’ll be a proactive problem-solver, confident in leading a team, and keen to contribute ideas that enhance performance and customer satisfaction.

Why apply?

At NTSU, you’ll join a values-driven organisation that puts students at the heart of everything we do. This is a fantastic opportunity to develop your leadership skills, gain experience in a fast-paced environment, and be part of a team that helps shape student life at Nottingham Trent University. NTSU also offers a range of benefits designed to support your professional and personal growth.

• Generous Paid Holiday: Enjoy 33 days of paid time off, allowing ample time for rest, recreation, and personal pursuits. New staff start with 20 days holiday, 8 bank holidays and 5 closure days

• Time Off in Lieu (TOIL): We understand the importance of work-life balance. That's why we offer TOIL for extra hours worked, ensuring you have time to recharge

• Competitive Pension Contribution: With a 4-6% pension contribution, we invest in your future, helping ensure your financial stability post-retirement

• Flexible Working: We embrace flexibility, offering arrangements that can help you balance your professional and personal life effectively

• Salary Progression Based on Performance: Your hard work and dedication won't go unnoticed. We reward performance with salary increases within a band, reflecting your value to our team

• Travel Pass Loan and Wage Loan: Ease your commute and manage unexpected expenses with our travel pass and wage loan benefits

• Enhanced Sick Pay: We support our employees during difficult times with enhanced sick pay, ensuring you can focus on your health when you need it most

• Training and Development Opportunities: Grow with us. We offer numerous opportunities for professional development, helping you expand your skills and advance your career

• Enhanced Parental Leave: We support new parents with 3 weeks of paid paternity leave, enhanced maternity leave and shared parental leave ensuring you can spend invaluable time with your new family member

• Free eye tests and financial contribution towards glasses required for computer work

• Free annual flu jabs

The deadline to apply for this role is 23:59 on 21 July 2026. Interviews are expected to be held on 30 July.